Privacy Policy

This Privacy Policy explains how Pingxiang Rongjian Environmental Protection Chemical Packing Co., Ltd. (“Rongjian”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you visit our website at [rjchempacking.com] (the “Site”) or contact us for products, quotations, or technical support. By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Rongjian is a manufacturer and exporter of tower packing, tower internals, water treatment media, and molecular sieve adsorbents, based in [City / Province], China. For the purposes of applicable data-protection law, Rongjian is the party responsible for the personal information described in this Policy. If you have any questions, contact us using the details in the “Contact Us” section below.

2. Information We Collect

We collect the following categories of information:

Information you provide to us.

When you complete a contact or enquiry form, request a quotation, place an order, or email us, we may collect your name, company name, job title, email address, telephone or messaging-app number, country, shipping or billing details, and the content of your message or enquiry.

Information we collect automatically.

When you visit the Site, we and our service providers may automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, referring website, pages viewed, and the dates and times of your visits. This information is collected using cookies and similar technologies (see “Cookies and Similar Technologies”).

We do not intentionally collect sensitive personal information (such as health, religious, or biometric data), and we ask that you do not submit such information to us.

3. How We Use Your Information

We use the information we collect to:

• respond to your enquiries and provide quotations, product information, and technical support;
• process and fulfil orders, and arrange production, shipping, and after-sales service;
• manage and develop our business relationship with you and your company;
• operate, maintain, analyse, and improve the Site, our products, and our services;
• send you marketing or promotional communications where you have agreed to receive them or where otherwise permitted by law (you can opt out at any time);
• detect, prevent, and address technical issues, fraud, or misuse of the Site; and
• comply with our legal obligations and enforce our terms and agreements.

4. Legal Bases for Processing (Visitors in the EEA and UK)

Where the EU or UK General Data Protection Regulation applies, we process your personal information on one or more of the following legal bases: (a) your consent; (b) the performance of a contract with you, or steps taken at your request before entering into a contract; (c) our legitimate interests in operating, protecting, and promoting our business, provided these interests are not overridden by your rights; and (d) compliance with a legal obligation.

5. Cookies and Similar Technologies

The Site uses cookies and similar technologies to function properly, remember your preferences, and understand how visitors use the Site. These may include:

• Essential cookies that are necessary for the Site to operate;
• Analytics cookies that help us measure and improve Site performance, for example through third-party analytics services such as Google Analytics; and
• Functional cookies that remember your settings and choices.

You can control or delete cookies through your browser settings. Disabling some cookies may affect how the Site functions. Where required by law, we will ask for your consent before setting non-essential cookies.

6. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers that perform services on our behalf, such as website hosting, analytics, email delivery, and IT support;
• Logistics and payment partners as needed to process, ship, and complete your orders, such as freight forwarders, couriers, and banks;
• Professional advisers such as accountants and lawyers, where necessary; and
• Authorities or other parties where required by law, to comply with legal process, or to protect the rights, property, or safety of Rongjian or others.

7. International Data Transfers

We are based in China and serve customers worldwide. Your information may be transferred to, stored in, or processed in China or in other countries whose data-protection laws may differ from those in your own country. Where required by applicable law, we take appropriate steps to protect your information in connection with such transfers.

8. Data Retention

We keep your personal information for as long as necessary to fulfil the purposes described in this Policy, including to provide our products and services, maintain business and transaction records, and comply with our legal, accounting, or reporting obligations. When your information is no longer needed, we will delete or anonymise it.

9. Data Security

We use reasonable technical and organisational measures designed to protect your personal information against loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on where you live and the laws that apply to you, you may have the right to:

• access the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• object to, or request that we restrict, certain processing;
• request a copy of certain information in a portable format;
• withdraw your consent at any time, where we rely on consent; and
• lodge a complaint with a competent data-protection authority.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding, and we will respond within the time required by applicable law.

11. Third-Party Links

The Site may contain links to third-party websites or services that we do not operate or control. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party website you visit.

12. Children’s Privacy

The Site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this Policy and post the updated version on the Site. We encourage you to review this Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Pingxiang Rongjian Environmental Protection Chemical Packing Co., Ltd.
Address: No. 1-269, Zone B, Xiangdong Industrial Park, Xiangdong District, Pingxiang City, Jiangxi Province, China
Email: lynn@rjchempacking.com
Telephone / WhatsApp: +86 18079994732
Website: rjchempacking.com